Applied AI for operations teams · Copenhagen

We automate the admin your team still does by hand.

Orders typed into the ERP. The same customer emails, every day. Contracts read line by line. GoldenDane builds AI that does the first pass inside the systems you already use, and proves its accuracy on your own data before anyone relies on it.

You talk directly to Soheil and Vadim, the two DTU engineers who scope, build and support your system.
Order inbox → ERP09:41
Email from Purchasing, customer #2041PDF order · read in 9 s
Oak board 22×145, 3.0 mSKU 10-2215 · price list B240 pcsMatched
Deck screws A4 5×60SKU 33-0560 · box of 20012 boxMatched
Galvanised post anchorSKU 41-0090 · stock 6480 pcsCheck
Flagged for a person

80 anchors ordered, 64 in stock. Split the delivery or offer the 41-0095 alternative?

↳ Stock: warehouse 1 · Customer terms: partial delivery allowed
3 lines · 1 needs a human · delivery Thu 15 OctPost to ERP
Illustrations of our systems · not client data

Registered Danish company

GoldenDane ApS · CVR 46351789. Verify on virk.dk ↗

GDPR before anything else

Data processing agreement signed before we see any data. EU processing where possible.

Fixed price, no lock-in

Pilots are priced up front. You decide what happens after you've seen the results.

Measured, not promised

We report accuracy on your own data before go-live, and keep measuring after.

What we do

We take the repetitive work. Your team keeps the final say.

These are the three kinds of work we automate most. Each runs inside the systems you already use, flags anything it isn't sure about, and links every answer to where it came from.

01 · Orders and invoices

From inbox to ERP, without retyping.

  • Reads orders, quotes and invoices from email and PDF.
  • Matches customers, items and prices against your own master data.
  • Posts clean orders to your ERP and sends the exceptions to a person.

For order desks, wholesalers, brands and finance teams.

02 · Customer emails

Replies drafted from your own policies.

  • Sorts incoming email by topic and urgency.
  • Drafts answers using your order data, policies and tone of voice.
  • Nothing is sent until someone on your team approves it.

For customer service, webshops, travel, utilities and property managers.

03 · Documents and contracts

Hundreds of pages, checked in minutes.

  • Contracts, tenders, policies, specifications and compliance files.
  • Key terms, requirements and deviations, each linked to the exact clause or page.
  • Conflicts and gaps flagged for your expert to decide.

For law firms, brokers, accountants, engineering and construction.

Not sure where to start?

Begin with a two-week Process X-ray.

We analyse one export from your ERP, ticketing or case system and show you where work really waits, loops and piles up. No system access, fixed price.

How the X-ray works →

Also: industrial processes

AI on top of your control system, not instead of it.

Setpoint optimisation, soft sensors and early warnings for district heating, water, and process manufacturing. Tested in simulation on your history first.

Who we help

If your team retypes, copies or answers the same thing every week, we can probably help.

You don't need to be technical, and you don't need new software. These are the teams we build for.

Order desks · wholesale and brands

Orders and invoices entered automatically. Your team checks the exceptions.

Customer service

"Where's my order" and returns answered in draft from your own data.

Law firms and legal teams

Key terms and deviations, each linked to the exact clause.

Insurance and pension brokers

Quotes and policy wordings compared side by side, with sources.

Property managers and estate agents

Tenant emails, leases and move-out paperwork sorted and drafted.

Accounting and finance teams

Receipts and invoices extracted and checked, reminders drafted.

Engineering and construction

Requirements lists and conflict checks from tenders in minutes.

Case handling · insurers, municipalities, unemployment funds

A Process X-ray shows where cases wait. Then we fix it.

Don't see your team? Tell us which task eats your week and we'll say honestly whether we can help.

A worked example

Mette is a bid manager, not a copy-paste machine.

Mette works at a 60-person engineering consultancy. A new tender lands every week, and each one runs to hundreds of pages. Here's her Monday before and after.

Before

By hand
  1. Downloads seven files, 412 pages in total. Opens a blank spreadsheet.
  2. A senior engineer joins to read the technical specification line by line.
  3. Finds a deadline in an appendix that contradicts the contract. Starts that section again.
  4. The requirements list is "mostly done". Nobody is sure what was missed.
Time spent by two people~14 hours

With GoldenDane

AI drafts, people decide
  1. Drops the tender package into the review tool.
  2. Gets 143 requirements, each linked to the exact page and paragraph.
  3. Two conflicts are flagged for a human, including the appendix deadline.
  4. The engineer reviews only the flagged items. The list is approved and exported.
Time spent by two people~2 hours

Mette is an illustrative example of the workflows we build for, not a client. Savings depend on your documents and team, which is exactly why we measure them in a short pilot before you commit to anything.

Process X-ray · tested on real data

Your systems already know where the time goes. We show you.

A Process X-ray is a two-week analysis of the activity log your business systems already keep. Like an X-ray, it shows what's inside without opening anything up: no new software and no access to your systems, just one data export.

You send
One export from your ERP, ticketing, order or claims system, with four columns: case ID step timestamp person or team
We take
Two weeks, at a fixed price agreed up front. We sign a data processing agreement before you send anything.
You get
Your real process map, where the time goes, the bottlenecks and the fixes worth making first, with estimated impact, plus a walkthrough with your team.

Here's what an X-ray found in 4,580 real support tickets from a public dataset:

Where 40 days of ticket time actually went4,580 tickets · 2010–2014
  • Waiting window after the fix72%
  • Hands-on handling11%
  • Queue before pickup9%
  • Parked in "Wait" status8%
  • Escalated to development1%

Tickets took 40 days to close but only 6 to fix. Most of the difference was a fixed confirmation window, not work. Public data from an Italian software company's IT help desk; findings are associations, not proof of cause.

18.0

days to fix if nobody picks it up within 3 days

Tickets picked up within a day were fixed in 1.2 days. The queue, not the work, made the difference.

18.4

days to fix after two or more handovers

Tickets solved by the first person took 1 day. Every hand-off multiplied the time.

49%

of all handovers went through one person

A bottleneck in busy weeks, and a risk whenever they're away.

How we work

Prove it small. Then build it properly.

You never pay for a big project on faith. Every engagement starts with one workflow and a number we can measure.

130 min · free

Discover

You show us the workflow that eats your team's week. We ask how often it happens, who does it and which systems hold the data.

You get an honest view of whether AI can help, and roughly how much.
22–3 weeks · fixed price

Prove

We build a working prototype on your real documents or process data and measure its accuracy against your team's own results.

You get a working prototype, an accuracy report and the time saved.
3When the numbers hold up

Deploy

We connect it to your systems, add access control, monitoring and approval steps, and train your team.

You get a system in daily use, with support and ongoing improvement.

From the first call to measured results: about a month.

Why not just use ChatGPT?

A chat window helps one person. We build a system your whole team can rely on.

ChatGPT and Copilot are great for one-off tasks, and we use the same kind of models. The difference is everything around the model: where it runs, how it's tested, and who is responsible for it.

A chat assistantA GoldenDane system
Where it worksIn a chat window. Someone pastes the email or PDF in and copies the answer out.Inside your inbox, ERP or case system. Work flows in and out without copy-paste.
Who runs itA person, every time, when they remember to.It runs by itself all day. Your team only handles what it flags.
How you know it's rightOnly if someone checks every answer.We measure accuracy on your own data before go-live, and keep measuring after.
Your dataDepends on which account and settings each employee happens to use.A signed data processing agreement, EU processing where possible, no training on your data, access control and an audit trail.
When something changesThe prompt quietly stops working.We monitor it and fix it. One party is responsible: us.

Tested before trusted

Every system is evaluated on a labelled sample of your own data, and you see the accuracy before it goes live.

Sources, always

Every extracted value and answer links back to the page, paragraph or record it came from.

People decide

AI takes the first pass. Your team approves, corrects and stays accountable, with a full audit trail.

Your data stays yours

Data handling agreed in writing before we start. Never used to train models for anyone else.

Who you'll work with

Two engineers. No account managers in between.

GoldenDane is a small, focused team from DTU, the Technical University of Denmark. The people you meet on the first call are the people who build and support your system.

Soheil Ghoreishi

Co-founder · CEO

Soheil leads client work: he maps your workflow, scopes the pilot and makes sure results are measured in hours and kroner, not buzzwords. Background in Human-Centered Artificial Intelligence at DTU.

Your first call and your main contact.

Vadim Ionas

Co-founder · CTO

International Physics Olympiad medalist with a background in algorithms, applied mathematics and machine learning. Vadim designs and builds the systems, from document pipelines to optimisation models.

Builds and tests your system.

Based in Copenhagen GoldenDane ApS · CVR 46351789 Reply within one working day
Questions

What people usually ask us.

Something else? Write to hello@goldenda.com or call +45 50 39 84 24.

We're not an AI company. Is this for us?

Yes, that's exactly who it's for. You don't need data scientists or new software. If your team repeats the same orders, emails, documents or process work every week, we can usually tell in one 30-minute call whether it's worth automating.

What happens on the free 30-minute call?

You walk us through one workflow that takes up your team's time. We ask a few questions about volume, systems and data, and tell you honestly whether AI can help, what a pilot would look like and what it would involve. No slides and no obligation.

What does a pilot cost?

A pilot is a fixed price agreed up front, scoped to one workflow and two to three weeks of work. We give you the number after the free call, once we know the size of the problem, and you decide whether to go ahead.

What happens to our data?

We sign a data processing agreement before we touch anything, keep processing inside the EU where possible, delete working copies when the project ends, and never use your data to train models for other clients.

Can't we just use ChatGPT or Copilot?

For one person's one-off tasks, often yes. But a chat window doesn't read your inbox, enter orders in your ERP or run on its own, and nobody measures whether its answers are right. We build the system around the model: connected to your tools, tested on your data, covered by a data processing agreement, and maintained by us. If a chat assistant is all you need, we'll tell you on the first call.

What exactly is a Process X-ray?

A two-week, fixed-price analysis of the activity log one of your business systems already keeps. We call it an X-ray because it shows what happens inside a process without changing anything. You get a map of how cases really flow, where time is lost, who is overloaded, and the fixes worth making first. All we need is one export with four columns: case ID, step, timestamp and person or team. We never need access to your systems.

Will it replace our control system?

No. For industrial processes, the AI sits on top of your existing PID and SCADA control and suggests or sets better setpoints within limits you define. It's tested in simulation on your historical data first, and your operators can always override it.

You're a young company. Why should we trust you?

Fair question. That's why we start with a small, fixed-price pilot and show measured results before you commit to more. You work directly with the two engineers who build your system, everything is covered by a written agreement, and you can verify our company registration on virk.dk.

Let's talk

Which workflow eats your team's week?

Tell us in two or three sentences. Here's what happens next:

  1. We reply within one working day and suggest a time.
  2. A free 30-minute call with both founders, on video or by phone.
  3. If it's a fit, a written fixed-price pilot proposal. If not, we tell you.

Prefer the phone? Call Soheil on +45 50 39 84 24

GoldenDane ApS · CVR 46351789 · Copenhagen, Denmark

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Founding clients

We're taking on three founding clients: a reduced price on an X-ray or pilot in exchange for honest feedback, and direct access to both founders throughout.